FEARLESS SOLUTION INC. does not market to or serve clients from the United Kingdom. This website and its content are intended for persons outside the United Kingdom. The information provided is not directed at or intended for distribution to, or use by, any person located within the UK. The services described on this website are not available to UK residents. No part of this website constitutes a financial promotion or an offer of services within the UK under the Financial Services and Markets Act 2000.
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Privacy Policy

1. INTRODUCTION

FEARLESS SOLUTION INC. (Legal Name: FEARLESS SOLUTION INC., Incorporation Number: BC1560340, Address: 400 — 565 GREAT NORTHERN WAY, VANCOUVER, BRITISH COLUMBIA, CANADA, V5T 0H8) (also referred to in this Policy as «we», «our» or «us») is committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. It also explains your rights and how you can exercise them.

This Policy complies with the requirements of the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

We may revise this Privacy Policy from time to time. If any modifications are made, we will notify you of the changes via email and on this page.

If you have any questions regarding this Privacy Policy, please contact us at support@fearless.solutions.

2. WHAT INFORMATION WE COLLECT

We collect only the information necessary to provide our services and comply with legal obligations.

2.1. Information You Provide to Us

When you register for an account, we collect:

  • Your full name;
  • Your date of birth;
  • Your residential address;
  • Your email address;
  • Your phone number.

For identity verification and compliance with Canadian AML/CTF laws (PCMLTFA and FINTRAC guidelines), we collect:

  • A copy of your government-issued identification document (passport or national ID card);
  • Proof of your residential address (utility bill, bank statement, or similar document);
  • Information about your source of funds for transactions.

When you contact us for customer support, we may collect your name, email address, and any information you choose to provide.

2.2. Information We Collect Automatically

Cookies: We use cookies on our website to improve your experience. Cookies are small text files stored in your browser. They help us understand how you interact with our website, such as which pages you visit and how often. You can manage or disable cookies in your browser settings.

Log Files: We collect certain information automatically through log files, including your IP address, browser type, operating system, internet service provider, referring/exit pages, and time stamps. This information helps us maintain and improve our website.

Device Information: We may collect information about the device you use to access our services, including hardware model, operating system and version, and unique device identifiers.

2.3. Information from Third Parties

We may receive information about you from third-party service providers, including:

  • Identity verification services (such as SUMSUB) to confirm your identity for AML/CTF compliance;
  • Blockchain analytics tools to analyze transaction data and detect suspicious activity.

We require all third-party service providers to have lawful rights to collect and share your information with us.

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To provide, operate, and maintain our exchange services;
  • To process your orders, deposits, and withdrawals;
  • To verify your identity and comply with Canadian AML/CTF laws (PCMLTFA) and FINTRAC regulations;
  • To detect, prevent, and report money laundering, terrorist financing, fraud, and other financial crimes;
  • To communicate with you regarding your account, transactions, and customer support inquiries;
  • To send you notifications, confirmations, and important updates about our services;
  • To improve our website and services;
  • To conduct research and analytics to better understand how users interact with our services;
  • To ensure the security and integrity of our services.

We do not use your personal information for marketing or advertising purposes without your explicit consent.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties.

We may share your personal information in the following circumstances:

4.1. Service Providers

We share information with vendors and service providers that help us operate our business, including:

  • Identity verification providers (such as SUMSUB) for KYC and AML/CTF compliance;
  • Payment processors to process your deposits and withdrawals;
  • Blockchain analytics providers to monitor transactions for suspicious activity;
  • IT and hosting providers to maintain our website and systems;
  • Legal and compliance advisors to ensure regulatory compliance.

4.2. Law Enforcement and Regulatory Authorities

We may disclose your personal information when required by law, including:

  • In response to a court order, subpoena, or other legal process;
  • In compliance with FINTRAC reporting obligations, including Suspicious Transaction Reports (STRs);
  • In response to a lawful request from law enforcement or regulatory authorities;
  • When we have reasonable grounds to suspect money laundering, terrorist financing, fraud, or other financial crimes.

4.3. Business Transfers

In the event of a merger, acquisition, sale of assets, or corporate restructuring, your personal information may be transferred to the new owner or successor entity. You will be notified of any such change.

5. HOW WE PROTECT YOUR INFORMATION

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards:

  • All data transmitted between your browser and our website is encrypted using Transport Layer Security (TLS) protocol;
  • Your personal information is stored in encrypted databases;
  • Access to personal information is restricted to authorized personnel only.

Organizational Safeguards:

  • Only employees who require access to your personal information to perform their duties have access;
  • All employees receive training on privacy and data protection;
  • We conduct regular reviews of our security practices.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. You also play an important role in protecting your information by using strong passwords and keeping them confidential.

If you suspect any unauthorized access to your information or account, please contact us immediately at support@fearless.solutions.

6. RETENTION OF YOUR INFORMATION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements.

Retention periods:

  • AML/CTF records: retained for a minimum of five years after your account is closed, as required by FINTRAC guidelines;
  • Transaction records: retained for at least five years;
  • Account information: retained while your account is active and for a reasonable period after closure;
  • Correspondence: retained for up to five years;
  • Information used for marketing: retained until you withdraw your consent.

After the retention period expires, your personal information is securely deleted or anonymized.

7. YOUR RIGHTS

As a resident of Canada, you have certain rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Correct: You have the right to request correction of inaccurate or incomplete personal information.

Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or sharing of your personal information at any time (subject to legal or contractual restrictions).

Right to Object: You have the right to object to the processing of your personal information.

Right to Data Portability: You have the right to request a copy of your personal information in a structured format.

Right to Complain: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at support@fearless.solutions. We will respond within a reasonable timeframe in accordance with applicable law.

8. COOKIES

We use cookies and similar technologies to enhance your experience on our website.

Types of cookies we use:

  • Essential cookies: Necessary for the operation of our website (e.g., session management);
  • Analytics cookies: Help us understand how visitors interact with our website;
  • Preference cookies: Remember your preferences and settings.

You can manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our website.

For more information about cookies, visit https://www.allaboutcookies.org/.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing any personal information.

10. INTERNATIONAL TRANSFER OF DATA

Some of our service providers may be located outside of Canada, including in the United States and Europe. When we transfer your personal information to third-party providers in other jurisdictions, we ensure that appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete it.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by:

  • Posting the updated Policy on our website;
  • Sending an email notification to the email address associated with your account.

The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically.

13. CONTACT US

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:

Email: support@fearless.solutions

Website: https://fearless.solutions

Address: 400 — 565 GREAT NORTHERN WAY, VANCOUVER, BRITISH COLUMBIA, CANADA, V5T 0H8

14. COMPLAINTS TO THE PRIVACY COMMISSIONER

If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada

30 Victoria Street, Gatineau, QC, K1A 1H3

Toll-free: 1-800-282-1376

Website: https://www.priv.gc.ca